Talking Cards Toolbox

Conversation facilitation tools reduce the anxiety and skill gap that new or less experienced peer mentors feel when initiating sensitive discussions with contacts. By providing structured prompts, the platform lowers the barrier to quality peer support interactions and increases the consistency of follow-up conversations across all organizations. All five organizations in the needs matrix expressed interest in this feature, indicating broad cross-tenant value. From a strategic standpoint, the toolbox differentiates Meander as a platform that supports the full peer mentor workflow rather than just administrative logging, increasing long-term retention and engagement among volunteers.

Implementation requires a TalkingCardsDeckScreen (list/grid view), TalkingCardDetailScreen (full card with topic and prompt text), TalkingCardsService (card retrieval and filtering logic), and TalkingCardsRepository (offline Drift storage with SQLCipher). Cards are authored by organization administrators and synced from the backend; the module-toggle system gates the entire area per tenant. Content is organization-label-aware so terminology can be overridden per org. WCAG 2.2 AA compliance is required from day one - all cards must have semantic labels and meet contrast requirements. No network dependency during active use; the card dataset is downloaded on sync.